Shipping policy
Shipping policy
we ship internationally !! if you didn't see your country in the check out please email us with your order and full details to receive shipping rates . etreuae@gmail.com
UAE 99% of orders are shipped within one business day. Orders placed over the weekend are dispatched on saturday .
you may recive your order in the same day if you placed it before 10AM
but in case you didn't receive it in 1 business day you may receive it within 1 to 4 business day
if you received damaged order kindly contact the delivery company immediately no latter than 24 hours and Keep etreuae@gmail.com in the loop.
shipping inside ksa
we follow 2 method
DHL shipping
International shipping by DHL usually takes 3-7 business days
Être shipping agent
this method only available for KSA this method may took longer than DHL shipping [ if you have the time to wait choose this shipping method it will be much cheaper ]
approximate delivery time 7-21 business days
shipping price 35-45 AED
International shipping by DHL usually takes 3-7 business days
please contact us immediately if you didn't receive your order within this period.
DELAYED OR LOST ORDERS : A parcel is considered lost after it has been in the postal system for a period of 15 business days for international orders and 7 business days for UAE orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that we are unable to dispatch a replacement until this period of time has elapsed.
we ship internationally !! if you didn't see your country in the check out please email us with your order and full details to receive shipping rates . etreuae@gmail.com
UAE 99% of orders are shipped within one business day. Orders placed over the weekend are dispatched on saturday .
you may recive your order in the same day if you placed it before 10AM
but in case you didn't receive it in 1 business day you may receive it within 1 to 4 business day
if you received damaged order kindly contact the delivery company immediately no latter than 24 hours and Keep etreuae@gmail.com in the loop.
shipping inside ksa
we follow 2 method
DHL shipping
International shipping by DHL usually takes 3-7 business days
Être shipping agent
this method only available for KSA this method may took longer than DHL shipping [ if you have the time to wait choose this shipping method it will be much cheaper ]
approximate delivery time 7-21 business days
shipping price 35-45 AED
International shipping by DHL usually takes 3-7 business days
please contact us immediately if you didn't receive your order within this period.
DELAYED OR LOST ORDERS : A parcel is considered lost after it has been in the postal system for a period of 15 business days for international orders and 7 business days for UAE orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that we are unable to dispatch a replacement until this period of time has elapsed.